Gift Vouchers FAQs
How do I redeem a Gift Voucher?
Click the Book Now button on our website and select your desired items. When proceeding through checkout, after entering your name and contact details you are presented with a summary confirming your basket and Total.
Below the Total there is a Click Button stating Enter code. Click this button and follow the instructions.
If I purchase a Gift Voucher for Manchester can it be redeemed at another location ?
Gift Vouchers can only be redeemed at the location they were purchased for.
How long is a Gift Voucher valid for?
Gift vouchers are valid for 12 months from date of purchase.
I have lost my voucher, can I still use it?
Lost Gift Vouchers can only be reissued with the voucher number and proof of purchase.
Can I purchase Add-Ons using the Gift Voucher?
Our vouchers are simply a monetary value which can be redeemed against any activity or add-ons.
Are Gift Vouchers refundable?
Gift Vouchers are non-refundable under any circumstances.
Can I cancel my booking?
Our normal cancellation policy applies to any session booked using a voucher.
Can I redeem my voucher for cash?
Vouchers are not redeemable for cash.
